Improving Compliance Training:  3 Ways to Use Games Successfully

Improving Compliance Training: 3 Ways to Use Games Successfully

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September 10, 2015

A current trend in compliance training is gamification, or adding gaming elements to training modules, to encourage learning and engagement. You don’t have to overhaul your entire training program in order to participate in this trend. Below are three ways to incorporate gaming into your current training program:

  1. Create specific, attainable goals for your employees. This can be as simple as answering a few quiz questions correctly or drafting a response to a realistic scenario. Your employees will feel rewarded, and it reinforces the skills needed to attain that goal. Make sure the goals are clearly defined; employees may feel discouraged if they are unsure of what they are supposed to do. 

  2. Provide timely, non-critical feedback. Feedback motivates your employees to learn more and challenge themselves further. Create a scoring system that gives points or provide positive messages for achieving certain goals, and your employees will feel rewarded and become more engaged in the material. Don’t forget to give information as to why an answer or decision was not correct, as this will also help reinforce skills and information. 

  3. Limit distractions. It is difficult to become engaged in any topic when distractions abound. Provide your employees with just the information necessary to complete their tasks or understand concepts. Also ensure that the information is presented in a way that will not be overstimulating or distracting. When your employees can concentrate on the training, they are more likely to become engaged with the material.

What other ways have you incorporated gaming into your training program? Let us know in the comment section below!

For more on this topic, please see the following resources:

“How to Say No (Part 1)” - Training Video
Toxic Transactions: Bribery, Extortion and the High Price of Bad Business - Training Video
Cognitive Flow: The Psychology of Great Game Design
Thoughts About Education


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