Careers

TRACE is a dynamic and growing international business association based in Annapolis, Maryland that provides multinational companies with anti-bribery resources and tools in support of their compliance efforts. This is a great opportunity for a junior compliance professional who wants to continue their career in the anti-corruption compliance field or a more senior lawyer looking for a flexible schedule.

TRACE's dynamic and growing Compliance Resources and Legal Research team is seeking a full-time FCPA Compliance Specialist to help expand and coordinate TRACE's compliance resources in the areas of transnational anti-bribery law and enforcement. In-house compliance experience is required, including familiarity with relevant laws and instruments—including the U.S. Foreign Corrupt Practices Act, the UK Bribery Act 2010, and the OECD Anti-Bribery Convention.

RESPONSIBILITIES

• Conduct reviews of new and existing resources with an eye toward improved service to TRACE members
• Build a dynamic collection of information and compliance resources based on TRACE’s information needs
• Research and monitor legislative and regulatory issues that may affect the organization’s members and assist with presentations as needed
• Contribute to senior management strategies and decisions regarding tools, services and toolkits for the organization
• Support the online training function by researching and summarizing substantive, actionable content
• Be willing to conduct live or pre-recorded trainings

QUALIFICATIONS

• A minimum of 3 years of experience working in a compliance-related capacity in-house, preferably at a multinational company
• Must be located within the United States
• A J.D. or equivalent degree from an ABA accredited law school preferred but not required
• Analytic thoroughness and rigorous attention to detail
• Superior writing skills
• Independence and initiative
• Ability and desire to learn
• Interest in international business
• Fluency in a second language preferred

Qualified candidates should apply with cover letter, resume and writing sample.

TRACE is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of any characteristic protected by applicable federal, state and local laws and ordinances.

TRACE is a dynamic and growing international business association based in Annapolis, Maryland that provides multinational companies with anti-bribery resources and tools in support of their compliance efforts.

TRACE is seeking an LMS (Learning Management System) & Helpdesk Support Specialist that is tech-savvy and customer-service oriented to support the TRACE Compliance Training team. This is a very team-oriented position. The LMS & Training Support Specialist will provide technical and customer service support to TRACE members, supporting the team on a day-to-day basis. Possessing excellent communication, project, time management and technical skills, the ideal candidate for this role is a quick learner who has prior experience working with an LMS, is proficient in the entire Microsoft Office suite (particularly Excel), and can adhere to strict timelines.

The LMS & Helpdesk Training Support Specialist will be able to manage several projects simultaneously with an excellent attention to detail. The LMS & Helpdesk Training Support Specialist will also be a self-starter, who enjoys "owning" tasks and assignments, welcomes a changing pace, can perform well within a group environment while also maintaining focus on individual projects. The LMS & Helpdesk Training Support Specialist will also subscribe to TRACE's commitment to excellence and the highest standards of service.  Foreign language proficiency a plus but not required (preferably Spanish, Italian and/or French).

RESPONSIBILITIES

• Support the delivery of online training to TRACE members including the provisioning of technical end-user support and troubleshooting assistance for TRACE online training courses and the LMS, inclusive of both Administrator and users, including but not limited to overseeing the following tasks: 
• Oversee the TRACE training technical support inbox on a daily basis, including but not limited to responding to TRACE member Administrator and User technical support issues pertaining to user training reports; certificates; user/administrator account setup and password assistance; course access questions 
• Leading technical Administrator overview/training sessions for Administrators and users and handling any follow up requests (enrolling users, running reports, etc.) 
• Create, email, and update email notifications and course certifications 
• Maintain and update the TRACE LMS and member portals 
• Establish new member training sites on the LMS 
• Support the TRACEgifts Product Manager with implementing the gifts and entertainment registry tool and settings, including creating and updating user accounts, and leading TRACEgifts overview calls
• Raise more advanced technical issues regarding courses and the TRACE LMS with the Senior Manager and Senior Director, Compliance Training and follow up on resolution  
• Assist with testing and launch of courses 
• Update and maintain member accounts and data to reflect project status 
• Prepare reports for all levels of management, as requested 
• Work in collaboration and partnership with other team members and internal departments 
• Update and maintain member accounts and data to reflect project status
• Preparing reports for all levels of management, as requested
• Additional job-related projects as assigned by management

 QUALIFICATIONS 

• Bachelor's degree in Cybersecurity, Computer Science, International Studies, Languages, or a related field, or equivalent training and comparable work experience  
• 0-1 year of related LMS experience
• Excellent customer service skills and attention to detail 
• Ability to multi-task and work on multiple projects simultaneously 
• Positive attitude and team-oriented 
• Strong communication skills, both verbal and written
• Solution-oriented, problem solver 
• Strong, decision-making and interpersonal skills 
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) 
• Aptitude to work independently as well as part of a team and function in changing environment  

PREFERRED CANDIDATES 

• Any knowledge of current international data privacy, global trade/bribery regulations 
• Linguistics background (Spanish, French, or Italian) is desirable   

This position has the flexibility to be on-site, remote or hybrid.  

TRACE is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of any characteristic protected by applicable federal, state and local laws and ordinances.

TRACE is a dynamic and growing international organization based in Annapolis, Maryland that provides practical and cost-effective anti-bribery compliance solutions for companies with global operations. We are seeking an energetic individual to join our growing Membership Development/Sales team. Ideal candidates will be results-driven and have an understanding of the consultative, intangible relationship-based sales role. Candidates must be equally effective at generating and qualifying new sales leads as well as closing business with new multinational companies. We offer a competitive salary and bonus structure.

RESPONSIBILITIES

• Generate new business opportunities via cold calling, responding to inbound leads and responding to RFPs
• Prospect to assigned target accounts with the goal of generating interest in TRACE and securing a follow-up discussion and / or demo
• Engage compliance professionals in targeted prospect accounts
• Negotiate contracts, develop pricing strategies and prepare proposals 
• Utilize direct marketing strategies, sales force building, sales process management and marketing support materials to develop and execute sales
• Improve  KPIs (e.g., conversion rates, acquisition rates, retention rates)
• Work collaboratively with other departments to support overall growth of TRACE
• Identify industry trends  and continually develop knowledge of anti-bribery compliance

QUALIFICATIONS

• Education: BA/BS or Associates Degree and 3+ years of experience
• 1+ years of sales and business development experience 
• 1+ years as CRM user
• Proficient in cold calling and email marketing
• Proven track record in consulting/solution selling
• Excellent customer interface skills – ability to deliver presentations and drive meetings
• Significant degree of self-motivation, direction and integrity
• Strong reporting and data management skills
• Experience working closely with senior-level management
• Knowledge of due diligence and FCPA/anti-bribery compliance preferred

This position has the flexibility to be on-site, remote or hybrid. 

TRACE is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of any characteristic protected by applicable federal, state and local laws and ordinances. 

TRACE is a dynamic and growing international business association based in Annapolis, Maryland that provides multinational companies with anti-bribery resources and tools in support of their compliance efforts.  Our Compliance Training team has an opening for a Compliance eLearning Development Specialist, focused on Storyline Course Development.

Reporting to the Senior Manager, Compliance Training, the Specialist, Compliance eLearning Development will provide support to TRACE members assisting with the implementation of TRACE course customizations and development requests. An integral member of the TRACE Compliance Training team, the ideal candidate for this role will be an excellent project manager, comfortable managing several projects simultaneously, have an eye for detail and a background in compliance eLearning. The Specialist must be tech savvy, a quick learner, detail-oriented and welcome the challenge of working in an ever-evolving compliance and eLearning landscape. The Specialist will also play a critical role in eLearning QA/QC and be responsible for providing eLearning-related and general training support role to TRACE members. 

This position requires 2-3 years of experience in eLearning and course development, particularly using the Articulate software suite. Experience in the manipulation of “out-of-the-box” templates to create custom content, including features such as gamification, avatars and other interactions is highly desired. The Specialist will possess strong communication, project management and customer service skills, welcome a changing pace and subscribe to TRACE’s commitment to excellence and the highest standards of service both internally and externally.

RESPONSIBILITIES 

• Oversee the implementation of TRACE course customizations and development – including both course improvements as well as “from scratch” course developments
• Maintain and update TRACE courses per member requests as well as to ensure relevance given evolving regulations and eLearning best practice developments
• Maintain a subject matter knowledge of the Articulate authoring tool with a focus on Storyline and Rise
• Maintain a general knowledge of compliance and business ethics matters as relevant to course development
• Assist with the testing and launch of TRACE and custom member courses within a Learning Management System (LMS)
• Prepare custom training courses for members upon request
• Work in collaboration and partnership with other team members and internal departments
• Provide additional compliance training support to TRACE members as required
• Additional job-related projects as assigned by management

QUALIFICATIONS 

• A minimum of 2-3 years of experience in eLearning and course development, particularly using the Articulate software suite, ideally within a corporate compliance capacity 
• Bachelor's degree in Education, Instructional Design or related field or equivalent combination of education and experience in eLearning, Compliance Training, Course Development
• Strong communication, project management and customer service skills 
• Experience in the manipulation of “out-of-the-box” templates to create custom content, including features such as gamification, avatars and other interactions is highly desired. 
• Multi-lingual candidates highly desired (French, Spanish, Portuguese)
• The ideal candidate will welcome a changing pace and subscribe to TRACE’s commitment to excellence and the highest standards of service both internally and externally.

 This position has the flexibility to be on-site, remote or hybrid. 

TRACE is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of any characteristic protected by applicable federal, state and local laws and ordinances.