We are seeking an energetic individual to join our growing business development/sales team. Ideal candidates will be results-driven and have an understanding of the consultative, intangible relationship-based sales role. You must be equally effective at generating and qualifying new sales leads as well as nurturing relationships with members and clients and closing sales. We offer a competitive salary and bonus structure.

Responsibilities:

• Generate new business opportunities via cold calling, responding to inbound leads, attending industry events and responding to RFPs
• Manage a sales pipeline of opportunities with ability to forecast and close deals
• Prospect to assigned target accounts with the goal of generating interest in TRACE and securing a follow-up discussion and / or demo
• Engage compliance professionals in targeted prospect accounts
• Offer consultative compliance solutions to multinational companies/sell a broad range of compliance and due diligence services to potential and existing clients
• Negotiate contracts, develop pricing strategies and prepare proposals
• Research and drive new business expansion
• Build relationships with intermediaries and referral sources
• Utilize direct marketing strategies, sales force building, sales process management and marketing support materials to develop and execute sales
• Develop and present on sound business conclusions from gathered information
• Improve KPIs (e.g., conversion rates, acquisition rates, retention rates)
• Work collaboratively with other departments to support overall growth of TRACE
• Develop long term valued relationships with members and clients
• Identify industry trends and continually develop  knowledge of anti-bribery compliance

Qualifications:

• Education: BA/BS
• 5+ years of sales and business development experience  
• Proven track record in consulting/solution selling
• Excellent customer interface skills – ability to deliver presentations and drive meetings
• Proven success dealing with various levels of clientele, especially CCO/GC level
• Significant degree of self-motivation, direction and integrity
• Experience working closely with senior-level management
• Knowledge of due diligence and FCPA/anti-bribery compliance
• SalesForce experience strongly preferred
• Collaboration & Communication:
  • Actively participates in team based activities
  • Focuses on finding solutions, not talking about problems
  • Understands the nature of healthy debate while maintaining positive working relationships
  • Supports team decisions even if they conflict with personal desires
  • Interacts with people openly and directly
  • Conducts difficult conversations in a calm and positive manner that focuses on facts, not feelings
  • Expresses views with courage and tact

How to Apply:

Interested candidates should send a resume and cover letter to careers@traceinternational.org for immediate consideration. Please include your name in the subject line and Business Development Manager.   

We offer a competitive salary and a comprehensive benefits structure.

Reporting to the Director, Compliance Training & Accreditation, the Training Systems Specialist provides support to both Online Training and Accreditation. An integral member of the Online Training team, the Specialist is responsible for providing both technical and customer service support to TRACE members and customers. Possessing excellent communication, project management and customer service skills, bilingual (English and Spanish speaking) required, tech savvy, a quick learner, detail-oriented, and welcome the challenge of working in an ever-evolving landscape. Supporting one department, but two products within TRACE, the Specialist will be comfortable managing several projects simultaneously, welcome a changing pace and subscribe to TRACE’s commitment to excellence and the highest standards of service both internally and externally.

RESPONSIBILITIES

Compliance Training

• Support delivery of online training services to members as part of their TRACE membership benefits
• Provide end-user support and troubleshoot reported technical issues with TRACE online training courses and Learning Management System (LMS), inclusive of both Administrator and users
• Liaise with vendors to troubleshoot more advanced technical issues regarding courses and the TRACE LMS
• Act as the lead point of contact for Spanish-speaking members and clients, provide translation support in Spanish and conduct calls in Spanish
• Assist training administrators with technical issues regarding their use of the TRACEs LMS and internal member LMS (on an as needed basis), including scheduling and overseeing member Administrator overview calls and any follow up requests (enrolling users, running reports, etc.)
• Maintain and update the TRACE LMS and member portals
• Conduct live demo calls with prospective and current members, answering basic questions about our course offerings, online training capabilities and providing an overview of the training portal
• Create custom training lessons and assist in making course modifications and customizations using e-learning software such as Articulate Storyline
• Assist with the testing and launch of courses
• Update and maintain Salesforce accounts and cases to reflect project status
• Provide support to internal departments as relates to online training (demo accounts and due diligence clients)
• Prepare reports for all levels of management, as requested.
• Work in collaboration and partnership with other team members and internal departments
• Additional job related projects as assigned by management

Accreditation

• Provide support for TASA (TRACE Anti-bribery Specialist Accreditation) including webinar scheduling and administration, registration support, webinar editing, updating course SCORM packages
• Manage the CLE/CPE accreditation process for TRACE webinars
• Prepare reports for all levels of management, as requested.
• Work in collaboration and partnership with other team members and internal departments
• Additional job related projects as assigned by management

QUALIFICATIONS

• Bachelor's degree in Mass Communications, Computer Science, International Studies, Library Science, Languages, or a related field; or equivalent combination of training and relevant work experience.
• Two – three years of training experience and working with a LMS
• Background in working with CLE, CPE, and professional course accreditation bodies
• Linguistics background – Spanish (native speaker preferred), French and/or Italian (ability to speak, read and write) is highly desirable
• Excellent customer service skills with both internal and external stakeholders
• Ability to multi-task and work on multiple projects simultaneously
• Excellent attention to detail
• Positive attitude and team-oriented
• Strong communication skills, both verbal and written
• Solution-oriented, problem solver
• Strong, decision-making and interpersonal skills
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook), Adobe, Articulate Storyline, SCORM editing
• Aptitude to work independently as well as part of a team and function in changing environment

Qualified candidates should send a resume and cover letter to careers@traceinternational.org for immediate consideration.

Reporting to the Senior Director of Global Strategy and Communications, you will plan, prepare and relay information concerning TRACE to the press in support of the organization’s brand. You will have a proven track record in corporate communications, marketing, or a similar field. This is an excellent opportunity for a self-motivated, organized professional to join a rapidly growing organization. The position is based in Annapolis. 

Key Responsibilities:

• Develop and maintain lines of communication with media contacts and other external audiences.
• Monitor news on a daily basis and proactively develop pitch ideas based on current industry trends and news.
• Drive coverage in target media outlets through pitching and distribution strategies.
• Write and edit press releases, talking points, website and social media copy, marketing collateral, e-mail pitches and presentations.
• Support an ongoing global media relations program – manage incoming media requests, schedule interviews, draft media responses and develop story ideas/opportunities for press engagement.
• Orchestrate the publication of articles in industry publications and business journals.
• Assist Senior Director of Communications in preparing award submissions.
• Manage TRACE Prize for Investigative Reporting and other initiatives.
• Track marketing and PR spend and provide regular updates.
• Assist with website redevelopment, including managing deadlines and deliverables.
• Provide support for marketing/communications related projects on an as needed basis.
• Assist Senior Director of Communications with global partnerships.
• Produce relevant deliverables (e.g. Earned media - tracking spreadsheet; Media contacts - contact details spreadsheet and outreach efforts spreadsheet; other deliverables as appropriate on a project by project basis).

Required Qualifications:

• Bachelor’s degree required; Master’s degree is preferred, major in marketing, media & communications, public relations, business, international relations, etc.
• 3+ years of public relations experience at professional services firm or PR agency in support of professional services clients
• Ability to work in a fast paced environment under tight deadlines
• Exceptional communication and writing skills
• Strong analytical, organizational and problem solving skills
• Demonstrated ability to design and execute marketing and social media campaigns
• Proficiency with social media channels, Excel and PowerPoint
• Ability to interact professionally with a diverse group of customers, team members and managers
• Interest in international business a plus; fluency in other languages is also a plus

Qualified candidates should send a resume and cover letter to careers@traceinternational.org for immediate consideration.

 TRACE is a dynamic and growing international organization based in Annapolis (USA) that provides anti-bribery compliance solutions for companies with global operations. We are seeking an energetic individual to join our international business development team. This position is based in Germany (candidates should reside near Frankfurt, Munich, Berlin or Hamburg).  Ideal candidates will be results-driven and have an understanding of the consultative, intangible relationship-based sales role. Candidates must be equally effective at generating and qualifying new sales leads as well as closing business with new multinational companies.

Responsibilities:

You will be targeting new corporate clients and members in German-speaking markets using your existing network as well as supplied leads. This is a new role and requires a strategic thinker and proactive individual. You will be focused on delivering anti-bribery compliance solutions to multinational companies operating in a variety of verticals. The sales process can be complex at times with long sales cycles.

• Identify and target new corporate clients and members in Germany as well as in in other German-speaking countries
• Generate new business opportunities via cold calling, responding to inbound leads, participating in RFPs, and attending events
• Manage a sales pipeline of opportunities with ability to forecast and close deals
• Prospect to assigned target accounts with the goal of generating interest in TRACE, engaging with compliance professionals, and securing a follow-up discussion and / or demonstration of TRACE tools and resources
• Negotiate contracts, develop pricing strategies and prepare proposals
• Utilize direct marketing strategies, sales process management and marketing support materials to develop and execute sales
• Develop and present on sound business conclusions from gathered information
• Improve KPIs (e.g., conversion rates, acquisition rates, retention rates)
• Work collaboratively with other departments to support overall growth of TRACE
• Develop long term valued relationships with members and clients
• Identify industry trends and continually develop  knowledge of anti-bribery compliance

Qualifications:

• Bachelor’s degree in finance, marketing or business related subject preferred.
• Fluent in English and German; other languages an asset
• 3+ years of sales and business development experience
• Salesforce experience preferred
• Proven track record in consulting/solution selling
• Excellent customer interface skills – ability to deliver presentations and drive meetings
• Significant degree of self-motivation, direction and integrity
• Strong reporting and data management skills
• Experience working closely with senior-level management of larger corporations
• Knowledge of due diligence and FCPA/anti-bribery compliance preferred

For immediate consideration, please email your cover letter and resume to careers@traceinternational.org.